Accommodation Terms

• Guest rooms must not be used for any unlawful purpose.

• The by-laws, rules and regulations of Mossman Resort Holiday Villas and any reasonable direction of the Management must be complied with.

• Parties or unauthorised gatherings are not permitted within the grounds of Mossman Resort Holiday Villas or in any of the guest rooms.

• Each person signing a registration card ("the Guest") acknowledges and agrees that these conditions apply and extend to any person (also referred to as "Guest") occupying or visiting Mossman Resort Holiday Villas and/or using the facilities in the complex at the invitation of or with the authority of the Guest.

• Occupancy starts and finishes on the dates shown on the booking confirmation receipt.

• Check in time is 2:00pm and check out time is 10:00am.

• Only the number of people shown on the booking receipt may stay in the guest room overnight.

• No personal bedding or additional beds are permitted.

• Additional guests are subject to Management approval and will attract additional charges.

• Additional guests are not permitted to sleep on the floor or on furniture.

• Management may inspect the guest room at any time with reasonable notice and at any time without notice if Management deems it necessary.

• If the occupancy ends or is terminated, the Guest must immediately vacate the property.

• Guest rooms must be vacated if after receiving a warning, any Guest fails to comply.

• Management is authorised to do whatever is required to enforce the eviction of any Guest and the removal of a Guests' belongings.

• The Guest authorises Management to charge the Guest credit card for any loss, damage or monetary contribution for which the Guest is liable under this document or otherwise.

• Additional cleaning on departure may attract an additional charge.

• Every effort is made to cater to specific Guest requests. This is not guaranteed and is not always possible.

• There is no refund for early departure.

• No animals or pets are to be brought onto the grounds of Mossman Resort Holiday Villas

Cancellation Policy

Cancellation policies vary by rate plan. For more information refer to Rate Plan Policies.

Rate Plan Policies

FLEXIBLE RATE
Free cancellation up to 1 day prior to arrival. Late cancellations and no shows are charged first nights accommodation.

NON-REFUNDABLE RATE
A non-refundable rate cannot be changed or cancelled. Full payment is required at time of booking.

Payment and Charges

Charges must be paid by cash, eftpos or credit card. For more information, refer to Rate Plan Policies.

The Guest will be liable for payment of any charges incurred by the Guest together with all replacements and necessary costs for any damage, including extra cleaning or loss to the guest room and its contents.

Smoking

Mossman Resort Holiday Villas guest rooms and interior spaces are strictly non-smoking. Breach of these terms will incur a $400.00 cleaning surcharge. Guests are permitted to smoke on balconies, however doors and windows must be closed to avoid the smell of smoke entering your room. Smoking is also permitted in the outside courtyard area located on the ground floor.

Parking

Free onsite parking is available. Bookings are not required. Guests must only park in the designated areas.

Limitations

Neither the management nor the property owner are liable for any damage or loss of property that a Guest may sustain while staying at Mossman Resort Holiday Villas. Management and the property owner are not responsible for any misdescription of business information and online content.